This Privacy Policy explains how {{SITE_NAME}} (“we”, “us”, or “our”) collects, uses, shares, and protects personal information when you use our website, mobile application, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
We may update this policy from time to time. We will revise the “Last updated” date at the top of this page when changes are made. Continued use of the Services after updates constitutes acceptance of the revised policy.
We collect information that you provide directly, information generated when you use the Services, and limited information from third parties where necessary to operate the platform.
We use personal information for the following purposes:
We process data only where we have a lawful basis, such as your consent, performance of a contract, legitimate business interests, or legal obligation.
We do not sell your personal information. We may share information in these limited circumstances:
Third-party processors are required to handle data securely and only for the purposes we specify.
Our website and app may use cookies, local storage, and similar technologies to:
You can control cookies through your browser settings. Disabling certain cookies may limit some features of the Services.
We may contact you via SMS, push notification, email, or in-app message regarding:
You can manage notification preferences in the app where available. Service-related messages necessary to fulfil your orders may still be sent even if marketing communications are turned off.
We retain personal information for as long as needed to provide the Services, fulfil orders, resolve disputes, enforce agreements, and meet legal requirements.
When you request account deletion, we delete or anonymize personal data that is no longer required, except where retention is necessary for:
For details on deleting your account, see our Delete Account page.
Depending on applicable law, you may have the right to:
To exercise these rights, contact us at {{SUPPORT_EMAIL}}. We may verify your identity before processing requests.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is completely secure. Please use a strong password, keep your login details confidential, and notify us immediately if you suspect unauthorized access to your account.
Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
The Services may contain links to third-party websites or integrate third-party services (such as payment providers or maps). Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to third parties.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
{{SITE_NAME}} Support
Email: {{SUPPORT_EMAIL}}
Website: {{SITE_URL}}
Visit our dedicated Delete Account page for step-by-step instructions and data deletion details.